Ryder Safety is
Our #1 Priority!

We go the extra mile for your peace of mind. To guarantee the highest standard of care, we require every dryver to pass a rigorous vetting & credentialing process including a comprehensive background check and drug test before they ever get behind the wheel to ensure your member’s safety and comfort.

Curb-to-Curb Service Door-to-Door Service Hand-to-Hand Service
What We Provide

Levels of Service

Curb-to-Curb

Our partners today are primarily NEMT Brokers who serve as an intermediary between us and the payor.

Door-to-Door

The dryver escorts the passenger from the entrance of their pickup location to the entrance of their drop-off location.

Hand-to-Hand

The dryver escorts the passenger directly from the hands of one caregiver or responsible person to another.

The MyRyde.app Credentialing Process

Safety can mean a lot of things, but this is what Safety means to MyRyde.app

Our extensive credentialing process for NEMT dryvers ensures dryvers are properly vetted and capable of providing a high level of care.

*Required in certain states.

1. Age 25 years or older

2. Valid Dryver’s License

3. Valid Auto Insurance

4. Valid Vehicle Registration

5. Own or Lease a 4-7 passenger vehicle that is 2010 or newer

6. At least 3 years of Driving History

7. Clean Motor Vehicle Record

Ensures a clean driving history with no major violations, e.g., DUIs, reckless driving, excessive speeding.

8. Vehicle Inspection

A 19-point or a client-mandated annual vehicle inspection, where applicable.

9. Criminal Background Check

A comprehensive review of state, federal, and local records to screen for any disqualifying offenses.

10. Live Screening

We discuss the dryver’s experience, reliability expectations and willingness to go the extra mile for passengers.

11. Drug Screening

Must pass a 10-panel (or DOT for certain clients) drug test and random screenings may be conducted.

12. Telematics

Dryvers agree to the use of telematics to monitor dryver behavior and ensure safe driving.

13. CTAA Passenger Assistance, Safety & Sensitivity Training

Focuses on assisting passengers with mobility challenges, understanding passenger needs and proper wheelchair securement (if required).

14. HIPAA Compliance Training

Ensures dryvers understand the importance of protecting patient privacy and handling sensitive health information appropriately.

15. National Sex Offender Registry Check

Confirms that applicants are not listed on any sex offender registries.

16. Exclusion List Screening

Checking applicants against government exclusion lists (e.g., OIG or SAM databases) to ensure compliance with Medicaid and healthcare-related transportation standards.

17. Alcohol Screening*

Must pass an alcohol screening depending on the market requirements.

18. CPR & First Aid Certification*

Many states and brokers require dryvers to complete CPR and First Aid training to handle emergency situations.

19. Defensive Driving Training*

Covers safe driving practices, risk awareness, and accident prevention techniques tailored for passenger transport.

20. Fraud, Waste, & Abuse Training*

Educate dryvers on ethical standards and prevent fraudulent activity in the NEMT industry.

21. Equipment*

For certain markets, dryvers must have safety equipment such as a fire extinguisher, first aid and biohazard kits, reflective triangles, and other safety items.

22. Hands-On Vehicle & Equipment Training*

Dryvers transporting wheelchair passengers require hands-on training on securing mobility devices safely.

Let’s Dryve Progress Together

We are looking for dryvers and partners to support our mission.

Let’s Dryve Progress Together

We are looking for dryvers and partners to support our mission.

Become a Partner

Take a look at how we collaborate with partners to provide their members with access to care.

Learn More

Become a Dryver

Find out about what it’s like to dryve for MyRyde.app, and the type of service we provide.

Learn More