Once at destination your dryver will validate that the ryde has been provided. Your credit card is charged only after the ryde is completed.

*Please note: Myryde.app preauthorizes all trips prior to booking. You may see a preauthorization charge that will fall off between 24-72 hours after the reservation was created.

 

To access your receipt on the website:

  1. Log into your account
  2. Proceed to the “My Rydes” tab or click here: https://myryde.app/my-rydes
  3. Select the “Rate” button located in the bottom right corner of your ryde.
  4. You will then have the option to rate your dryver and let us know how your trip went. A receipt will be sent to your email on file.

*If you prefer not to rate your dryver, hit “done” to receive a receipt.

To access your receipt on the mobile app:

  1. Log into your account
  2. Click on the three white lines in the top right corner
  3. Select “My Rydes”
  4. Choose the ryde you would like to rate

 

To access an old receipt:

Past ryde and transaction history can be viewed in your account on www.myryde.app.

  1. Log into your account.
  2. Proceed to the “My Rydes” tab
  3. Select “Past” to view old rydes

 

4. Choose the ryde you would like to view old details on