MyRyde
Driving with MyRyde starts with trust.
MyRyde dryvers transport medical patients — many of them elderly, disabled, or headed to critical appointments. Our standards are stricter than typical rideshare because the people in your car are counting on you.
This article explains exactly what we check, what disqualifies you, and what to do if you think there’s an error on your record.
Your driving record
We check moving violations, accidents, DUIs, and license status over the last 3–7 years.
Up to 3 combined in the last 3 years — and no more than 1 in the last 12 months — counted together, regardless of fault.
Example: 2 accidents + 2 speeding tickets in 3 years = denied (4 combined).
Major violations
No reckless driving, eluding police, or driving on a suspended license in the last 3 years (longer in some states).
DUI / drug-impaired driving
None in the last 7 years. 2 or more in your lifetime is a Hard Stop — see below.
License status
Must be valid. No conviction for driving while suspended or revoked in the last ~3 years.
Your criminal background
Most offenses are time-gated — meaning they can age out of consideration. We also run a federal criminal search on every applicant.
Violent misdemeanor
No convictions in the last 7 years.
Theft or property damage
No convictions in the last 7 years, and none in the last 12 months.
Fraud (non-trust)
No fraud convictions in the last 7 years, and none in the last 12 months. Trust-related fraud is a Hard Stop — see below.
Weapons offenses
No weapons-related convictions in the last 7 years.
Violating a protective order
No protective-order violations in the last 7 years.
Federal Criminal Search
Run on every applicant by our screening partner, in addition to the standards on this page.
Hard Stops — lifetime disqualifiers
These offenses disqualify you for life, no matter how long ago they occurred. No exceptions.
- Any violent felony conviction
- Any sex offense conviction or registry match
- Sex crimes involving minors
- Murder, homicide, or manslaughter
- Kidnapping or unlawful restraint
- Terrorism-related offenses
- 2 or more DUI convictions in your lifetime
- Trust crimes — Medicaid/Medicare fraud, insurance fraud, or embezzlement from an employer or client
- Identity theft or financial exploitation
- Arson
- Child abuse or endangerment
- Elder abuse
- Stalking
- Strangulation
Pattern review — close-to-the-line cases
Even outside a Hard Stop or time-gated cutoff, certain patterns trigger review by our screening partner. If your record matches one of these, your case may be referred for individualized assessment.
- 2 or more police-reported accidents in any 12-month period
- 3 or more speeding tickets in any 18-month period
- An older major violation (3–7 years old) combined with a recent accident
- Convictions in 2 or more offense categories (theft, fraud, violent misdemeanor) within 7 years
If you’re flagged — your dispute rights
Before any final decision, you’ll receive a pre-adverse action notice with a copy of your background report and a summary of your rights under the Fair Credit Reporting Act (FCRA).
- Dispute errors directly with our screening partner using the contact information in your notice
- By law, they have 30 days to reinvestigate
- If corrections are made, your application gets a fresh eligibility review
How we measure time windows
All time windows on this page are measured from conviction date — the date of final court action on the case — not the arrest date or offense date. This applies consistently across DUI, theft, fraud, violent misdemeanor, and license-related convictions.
Still have questions?
Contact support@myryde.app and a member of our dryver support team will help.
This article is a summary of MyRyde Background Check & MVR Standards. The full internal policy is authoritative in case of any conflict.